Shipping policy

Shipping Policy

Last updated: December 1, 2025
This Shipping Policy outlines how orders are processed, shipped, and delivered by LEA&MORE LTD (Company Registration No. 17053874, registered at Initial Business Centre, Unit 7 Wilson Business Park, Manchester, M40 8WN, United Kingdom). Our store has been operating since 2022.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Timeframes

We provide international shipping to most countries worldwide.
Estimated delivery times are as follows:
  • Europe & United States: 7–15 business days
  • Middle East: 7–25 business days
Important Note: Delivery times are estimates only and not guaranteed (delays may occur due to shipping carriers, customs, or unforeseen events).

3. Shipping Costs

Shipping costs are automatically calculated at checkout, based on your delivery location, order weight, and the shipping method you select.

4. Customs & Import Duties

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country’s customs authorities.
All such charges are the sole responsibility of the buyer; we are not liable for any customs fees or delays related to customs clearance.

5. Delivery to Post Office / Local Collection Point

Once the shipping carrier marks the package as delivered to the destination post office or local collection point, our shipping obligation is fully fulfilled.
We are not responsible if the customer fails to collect the package within the time period specified by the local post office/collection point.

6. Unclaimed & Returned Packages

If a package is returned to us because the customer did not collect it from the post office or collection point:
  • Returned items will be directly destroyed for hygiene and safety reasons; they cannot be reused, resold, or re-shipped.
  • Original shipping fees are non-refundable.
  • A handling, disposal, and destruction fee will be deducted from any refund issued for the product cost.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect, incomplete, or invalid address provided by the customer:
  • No refund will be issued for shipping fees.
  • A handling & disposal fee will be deducted from any product refund.

8. Lost Packages

If you believe your package is lost in transit, please contact us with your order number immediately for investigation. We will work with the shipping carrier to resolve the issue, but cannot guarantee a full refund unless the carrier confirms the package is lost.

9. Tracking Information

Once your order is shipped, we will send a shipping confirmation email withtracking information to the email address you provided during checkout. Please check your spam/junk folder if you do not receive this email.

10. Contact Us

If you have any questions, concerns, or inquiries about shipping, please contact us at:
Official Email: lea-more@outlook.com